Senior Director of DEI, Multi-Cultural Strategy at Experian in Costa Mesa, CA
Company Description Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 World's Most Innovative Companies by Forbes Magazine. Job Description Are you committed to making a measurable difference in the workplace and society through resourceful and relationship focused leadership? Are you a detailed, data-driven leader who consistently converts big goals and ideas into strategic and creative initiatives with big impact? If so, we want to meet you. Experian is looking for a collaborative and thoughtful team player to strengthen and develop DEI programs for our customers, community, consumers and employees. The Sr. Director of DEI:
Multi-Cultural Strategy will report to the Global Chief Diversity, Equity & Inclusion Officer (CDEIO) and provide key leadership and management support for the DEI team and region. The Sr. Director, key DEI strategist, will drive consumer advocacy and be an internal and external connector with a keen focus on driving financial empowerment and inclusion among marginalized communities including but not limited to Black, Hispanic-Latino and rural American communities. Through close partnership with Corporate & Social Responsibility (CSR), Public Relations, Consumer Services and other key internal and external stakeholders, this role will own and execute a portfolio of highly visible DEI programs from end-to-end - concept, plan, manage, develop, implement, and measure - that advance our purpose of making the world a better place. The Sr. Director - Multi-Cultural Strategy will:
Be a strategist Serve as key strategist who designs and executes targeted approaches that promote equity in marginalized populations especially credit advocacy and increased access to homeownership in partnership with the CDEIO,DEI team and other key stakeholders Help shape and define how Experian's business solutions can support marginalized communities and support our B2B clients with their inclusion efforts in support of racial equity Own the methodology and dashboard to effectively identify, monitor, and report on critical metrics to evaluate Experian's progress on achieving goals, efficacy of related initiatives, and inform future DEI priorities Make informed proposals, presentations, and decisions with relevant data captured in primary and secondary sources Provide direction to a DEI community partner program manager partially allocated to support these efforts Drive advocacy Serve as a DEI subject matter expert and contribute perspective, insights, and knowledge, while taking a balanced consultative and systematic approach to enable Experian to achieve measurable results Actively lead and support programmatic efforts to build credit awareness and trust within underserved communities Design and implement a new multi-cultural collegiate ambassador program in support of consumer products designed to increase financial inclusion Ensure cultural relevancy and appropriate positioning and placement of our messaging, products and services by providing guidance and advice to PR, product marketing, etc. Create content including new multi-cultural assets and digital resources in partnerships with appropriate business and functional team members to drive success of multi-cultural equity efforts Provide tools and guidance to drive success of multi-cultural equity efforts in partnership with appropriate business and functional team members Actively participate in consumer and external client meetings and interactions to showcase how Experian's full suite of resources support financial equity and inclusion Be a connector Collaborate with key stakeholders and functional teams to operationalize Experian's multi-cultural consumer strategy and embed inclusion & diversity principles in business and workplace practices, processes, and policies Lead efforts with the direct-to-consumer team, primarily if not exclusively focused on delivering consumer focused solutions with a keen eye for diversity, equity and inclusion Establish relationships with external third parties in close partnership with multi-cultural marketing manager to develop a program focused on increasing awareness of Experian's product suite designed specifically for the 18-25-year-old market segment and underserved communities Closely partner with public relations and support multi-cultural education efforts as necessary Collaborate with Marketing & Communications team to amplify our credit equity approach for consumers in marginalized communities Partner with the Global Head of CSR, Director of external Diversity Partnerships to activate the agreements with 25
partners including our United for Financial Health focus Manages interdependencies and ensures appropriate communication flows among functions and leadership; manage and track the program budget, timeline, and deliverables Qualifications 8
years of driving change, leading large programs and working across multiple functions 8
years of experience as a Diversity and Inclusion, Employee Resource Group leader and/or related volunteer experience as a primary and/or secondary function A bilingual (English & Spanish), engaging storyteller who builds appealing decks and visuals to deliver impactful live in-person and virtual messages to audiences large and small Ability to drive results and impact by influencing others without direct line authority Written & verbal fluency in both Spanish and English required Sound judgment and both quick-on-your-feet and long-term problem-solving skills Effective navigation and strategy execution in a highly matrixed organization Once safe, some travel required Bachelor degree required, but MBA preferred in HR, Organizational Development or related field Additional Information All your information will be kept confidential according to EEO guidelines. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe. Experian U.S. employees are required to pass a background check, including drug screen, and be fully vaccinated for COVID-19.
Salary Range:
$150K -- $200K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Multi-Cultural Strategy will report to the Global Chief Diversity, Equity & Inclusion Officer (CDEIO) and provide key leadership and management support for the DEI team and region. The Sr. Director, key DEI strategist, will drive consumer advocacy and be an internal and external connector with a keen focus on driving financial empowerment and inclusion among marginalized communities including but not limited to Black, Hispanic-Latino and rural American communities. Through close partnership with Corporate & Social Responsibility (CSR), Public Relations, Consumer Services and other key internal and external stakeholders, this role will own and execute a portfolio of highly visible DEI programs from end-to-end - concept, plan, manage, develop, implement, and measure - that advance our purpose of making the world a better place. The Sr. Director - Multi-Cultural Strategy will:
Be a strategist Serve as key strategist who designs and executes targeted approaches that promote equity in marginalized populations especially credit advocacy and increased access to homeownership in partnership with the CDEIO,DEI team and other key stakeholders Help shape and define how Experian's business solutions can support marginalized communities and support our B2B clients with their inclusion efforts in support of racial equity Own the methodology and dashboard to effectively identify, monitor, and report on critical metrics to evaluate Experian's progress on achieving goals, efficacy of related initiatives, and inform future DEI priorities Make informed proposals, presentations, and decisions with relevant data captured in primary and secondary sources Provide direction to a DEI community partner program manager partially allocated to support these efforts Drive advocacy Serve as a DEI subject matter expert and contribute perspective, insights, and knowledge, while taking a balanced consultative and systematic approach to enable Experian to achieve measurable results Actively lead and support programmatic efforts to build credit awareness and trust within underserved communities Design and implement a new multi-cultural collegiate ambassador program in support of consumer products designed to increase financial inclusion Ensure cultural relevancy and appropriate positioning and placement of our messaging, products and services by providing guidance and advice to PR, product marketing, etc. Create content including new multi-cultural assets and digital resources in partnerships with appropriate business and functional team members to drive success of multi-cultural equity efforts Provide tools and guidance to drive success of multi-cultural equity efforts in partnership with appropriate business and functional team members Actively participate in consumer and external client meetings and interactions to showcase how Experian's full suite of resources support financial equity and inclusion Be a connector Collaborate with key stakeholders and functional teams to operationalize Experian's multi-cultural consumer strategy and embed inclusion & diversity principles in business and workplace practices, processes, and policies Lead efforts with the direct-to-consumer team, primarily if not exclusively focused on delivering consumer focused solutions with a keen eye for diversity, equity and inclusion Establish relationships with external third parties in close partnership with multi-cultural marketing manager to develop a program focused on increasing awareness of Experian's product suite designed specifically for the 18-25-year-old market segment and underserved communities Closely partner with public relations and support multi-cultural education efforts as necessary Collaborate with Marketing & Communications team to amplify our credit equity approach for consumers in marginalized communities Partner with the Global Head of CSR, Director of external Diversity Partnerships to activate the agreements with 25
partners including our United for Financial Health focus Manages interdependencies and ensures appropriate communication flows among functions and leadership; manage and track the program budget, timeline, and deliverables Qualifications 8
years of driving change, leading large programs and working across multiple functions 8
years of experience as a Diversity and Inclusion, Employee Resource Group leader and/or related volunteer experience as a primary and/or secondary function A bilingual (English & Spanish), engaging storyteller who builds appealing decks and visuals to deliver impactful live in-person and virtual messages to audiences large and small Ability to drive results and impact by influencing others without direct line authority Written & verbal fluency in both Spanish and English required Sound judgment and both quick-on-your-feet and long-term problem-solving skills Effective navigation and strategy execution in a highly matrixed organization Once safe, some travel required Bachelor degree required, but MBA preferred in HR, Organizational Development or related field Additional Information All your information will be kept confidential according to EEO guidelines. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe. Experian U.S. employees are required to pass a background check, including drug screen, and be fully vaccinated for COVID-19.
Salary Range:
$150K -- $200K
Minimum Qualification
Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
