Deputy Airport Director, Information Technology and Innovation Information Technology (IT) - Costa Mesa, CA at Geebo

Deputy Airport Director, Information Technology and Innovation

4.
1 Full-time 1 hour ago Full Job Description CAREER DESCRIPTION Deputy Airport Director, Information Technology and Innovation This recruitment is open to the public.
The eligible list established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange.
This recruitment may also be used to fill positions in similar and or lower classifications.
Qualified applicants are encouraged to apply immediately as the recruitment will close on Wednesday, March 22, 2023 at 11:
59 pm p.
s.
t.
Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization.
JOHN WAYNE AIRPORT John Wayne Airport (JWA) has approximately 125 dedicated staff and is home to eight commercial airlines, two commuter operators, two all-cargo carriers, two full-service fixed base operators, and over 440 general aviation aircraft.
JWA is owned and operated by the County of Orange and is a modern, 20-gate, medium-hub commercial and general aviation airport located approximately 35 miles south of Los Angeles.
In 2022, JWA served over 11.
36 million passengers, in a community of over three million, who live within the 34 cities and unincorporated areas of Orange County.
Since 2017, JWA has been consistently ranked first or second in overall customer satisfaction for its size.
JWA is one of the top-50 busiest commercial airports in the country in terms of both passenger enplanements and total operations and is also one of the nation's busiest General Aviation airports.
JWA has an annual budget of approximately $200M and operates as an enterprise fund self-supported/funded agency and receives no monies from the County's General Fund.
These revenues are to operate and optimize the Airport, repay bonds, fund capital improvements, maintain assets, and support aviation planning.
Vision:
To be a world-class aviation getaway for business and leisure travel.
Mission:
To plan, direct, and provide high-quality aviation services and facilities for Orange County in a safe, secure, and efficient manner.
To learn more about John Wayne Airport, click here.
To learn more about the County of Orange, click here.
INFORMATION TECHNOLOGY & INNOVATION DIVISION As technology continues to rapidly change in airports, JWA is looking to innovate the Technology Services Division to ensure JWA is seen as a leader when it comes to an end user's experience, cyber security, parking systems, and utility plant upgrades.
This Division plays a unique and critical role in the Airport's operations and is looking to transform JWA in a more innovative way.
The newly centralized Technology Services Division of John Wayne Airport includes Technical Services, IT Project Management, Operations, Service Desk/CUPPS, and Security Teams.
This Division provides 24/7 support for airport operations, including building automation, access control, security cameras, baggage handling systems, servers, applications, hardware infrastructure, network infrastructure, end-user support for JWA administrative staff and systems, IT security, compliance efforts, consulting services, and vendor contract management.
THE OPPORTUNITY Orange County's John Wayne Airport is seeking a Deputy Airport Director - Information Technology & Innovation (IT Director) to lead its newly created Technology Services Division.
If you have significant airport experience, IT systems knowledge, and strong management skills, then you may be the ideal candidate for this exciting role! The IT Director will report directly to the Airport Director while overseeing a team of 19 and a Division operating budget of $9.
3 million, along with additional capital improvements.
This is the perfect opportunity for someone who is well-versed in Common Use Passenger Processing Systems (CUPPS), payment card systems (PCI), baggage handling systems, and building automation and wants to become part of a fast-paced, progressively innovative executive team, leading technology and innovation at a medium-hub airport.
The IT Director will be responsible for overseeing several exciting projects, such as the replacement of the Common Use Passenger Processing System (CUPPS), Parking Access Revenue Control System (PARCS), and the development of a multi-year technology strategy.
This role requires strong relationship-building skills, as you will regularly collaborate, and sometimes negotiate, with airport business owners, security, airlines personnel, airport staff, and leadership and work often and effectively with other County centralized and decentralized information technology personnel.
It's essential that the incoming IT Director be innovative, self-driven, and eager to disrupt the status quo in order to thrive in this highly rewarding position.
The ideal candidate must have experience working in an airport setting as well as live and breathe innovation.
The ability to provide strategic leadership, change management oversight, and alignment between IT solutions and business needs is critical to the success of this role.
You will need strong systems administration and airport experience, along with a desire to build upon your current skills and capabilities to meet the ever-changing needs of the Airport.
You will champion a dynamic work environment and be a part of a great management team that strives to develop staff and encourage new ideas and solutions to long-standing challenges.
The successful candidate will understand how data can drive decision-making and will have the ability to utilize key performance metrics to measure the success of operations.
If you are someone who likes to push against the status quo and thrives on developing unique ideas, then this may be the perfect role for you! The successful candidate will demonstrate experience in the following:
Six years managing complex, multi-disciplinary Information Technology teams providing a diverse array of IT solutions (hardware, software, networks, cybersecurity, systems integration, and project management) in a senior leadership role with substantial decision-making At least two of supervisory experience At least two years of airport/aviation specific experience (including IT support for CUPPS, baggage handling systems, ticketing systems, PCI Compliance, parking systems, building automation, physical security, and/or networks) Experience working with multiple stakeholders (e.
g.
maintenance, OCIT, electrical, airlines, concessions, physical and technical security agencies) DESIRABLE QUALIFICATIONS In addition, the successful candidate will also have knowledge, skills, and abilities which will demonstrate the following competencies:
INFORMATION TECHNOLOGY COMPETENCY Strong ability to develop and maintain a multi-year technology strategy Partner with OCIT and other airport vendors to ensure alignment between solutions and business needs Provide general oversight of IT-related expenditures and purchase requests Thorough knowledge of Systems Administration experience, including the most recent Windows applications Experience with cybersecurity safeguards and programs Experience with airport-specific common use and parking IT applications Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams Highly developed written and oral communication skills, including presentation skills Ability to lead change using positive and collaborative methods Ability to explain complex, technical information clearly and simply to different levels of staff, management, and executives Understanding of budget, procurement, and billing processes Ability to analyze, research information, and understand technical solutions Must have and maintain credibility with the internal business community Experience with Microsoft Office Suite, Office 365 Cloud Services, and mobile devices Managing complex projects EFFECTIVE COMMUNICATION Promotes open, candid information sharing across organizational boundaries Builds consensus among diverse groups for the purpose of meeting business objectives Listens effectively to others Communicates effectively in writing to develop organizational documents Presents ideas and complex material clearly, concisely, logically and persuasively both orally and in writing Deals effectively with various levels of the organization Ensures timely, appropriate communication with stakeholders Applies contemporary technical concepts and best practices to assignment Readily and routinely shares technical knowledge with others PROBLEM SOLVING and ANALYSIS Makes sound business decisions based on limited, complex or contradicting information and relevant public service ethical principles Integrates new ideas and contemporary approaches into problem-solving Gathers, analyzes and applies information skillfully Develops alternative solutions Exhibits innovation and creativity in identifying and resolving problems as they occur Works effectively in group problem-solving situations Analyzes issues and data to support and provide input into programs and policy decision-making PLANNING and ORGANIZATION Sets project goals and objectives aligned with departmental and/or County priorities Plans for acquiring resources needed for project completion Integrates changes smoothly Works in an organized manner Exhibit cost consciousness and conserve departmental and/or County resources Manage various consulting contracts to ensure compliance MINIMUM QUALIFICATIONS To learn about the minimum qualifications of the Technology Services Deputy Director classification, click here.
LICENSE REQUIRED The successful candidate must possess, obtain and maintain the following licenses:
Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment AIRPORT ACCESS REQUIREMENTS The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA).
PHYSICAL, MENTAL, ENVIRONMENTAL, and WORKING CONDITIONS In addition to the standard requirements and conditions listed for all positions, some assignments may require additional physical and mental capabilities and/or the ability to work in the more diverse environmental conditions listed for some positions.
Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.
Environmental and Working Conditions Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy, and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.
Function effectively in a standard office environment.
RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications.
After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process.
All candidates will be notified via email of their status in the process.
Application Screening (Refer/Non-Refer):
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job.
Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview (Oral Exam) (Weighted 100%):
Candidates will be interviewed and rated by job knowledge experts.
Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job.
Only the most successful candidates will be placed on the eligible list.
Eligible List Score Groups:
Once all assessments have been completed, HRS will establish an eligible list of candidates.
Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Completion of a background investigation to the satisfaction of the County may be required for some assignments.
Veterans Employment Preference:
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.
Please click here to review the policy.
Based on the Department's needs, the selection procedures listed above may be modified.
Candidates will be notified of any changes in the selection procedures.
ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19-related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change.
The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows:
Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination for COVID-19 or to wear a mask and undergo weekly COVID-19 testing.
Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted.
(Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.
) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders.
You will receive notification of any requirement as it applies to a position.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process.
Please ensure your correct email address is included in our application and use only one email account.
NOTE:
User accounts are established for one person only and should not be shared with another person.
Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.
com site.
Please check your email folders, including spam/junk folders, and/or accept emails ending with governmentjobs.
com and ocgov.
com.
If your email address should change, please update your profile at www.
governmentjobs.
com.
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Carmen Golding-Martinez at (949) 252-5177 or at CGolding-Martinez@ocair.
com.
EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Administrative Management In addition to the County's standard suite of benefits - such as a variety of health plan options, sick and vacation time and paid holidays - we also offer an excellent array of benefits such as:
Retirement:
Benefits are provided through the Orange County Employees' Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http:
//www.
ocers.
org/active-member-information.
Paid Leave:
Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance:
County pays 100% of employee and dependent premiums Paid Life Insurance:
$100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance:
$100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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