Enterprise Staffing Relationship Manager
Costa Mesa, CA Costa Mesa, CA Full-time Full-time Estimated:
$101K - $128K a year Estimated:
$101K - $128K a year 13 hours ago 13 hours ago 13 hours ago Company Description As the world of work evolves, human capital management must keep pace.
Employers have been seeking scalable, client-focused alternatives.
In response, Experian has brought together the industry's leading experts to offer the best of the best- a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation.
We are keeping the focus ad flexibility employers value in boutique providers and adding the resources and security of Experian.
Job Description Company Description Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 World's Most Innovative Companies by Forbes Magazine.
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
Job Description We are recruiting for an Enterprise Staffing Relationship Manager for our Experian Employer Services business.
In this role, you will collaborate to maintain and expand business relationships, conduct and support retention, client satisfaction and development activities within an assigned account territory for Enterprise-level Staffing Industry clients for Experian's Employer Services.
Responsibilities include:
Detailed business knowledge and experience in Experian Employer Services (Verifications, Unemployment, Employer Tax Services, WOTC, Onboarding, I9, Paperless Pay, W2 and ACA) Develop strong relationships with Enterprise-level staffing clients by researching and understanding business needs, responding to client requests, and acting as the liaison between the client and internal departments.
Support and participate with the account team on strategic account plans Support the renewal of existing business in coordination with the Client Development Executive.
Responsible for client retention activities and ongoing satisfaction.
Client advocate during implementation; marshals' resources to ensure client satisfaction Maintain contact with product and service users to enhance client relationships.
Gather data and insights regarding usage to demonstrate business impact and value; ensures usage at projected levels.
Takes lead and coordinates client briefings, quarterly business reviews and executive summaries Trusted advisor for data quality best practices and address gaps/opportunities Inform and educate clients on new and existing projects Create and refer leads to Client Development Executive Facilitate training as needed Committed to progressing development towards a Client Development Executive position CRM accountability We are looking for the best of the best to join a great team.
A top candidate will have had year over year success in a similar role and possess a high degree of intrinsic motivation to achieve, intellectual horsepower and emotional intelligence to navigate stakeholder commitment internally and externally.
Experian is a great workplace for top performers to achieve their career aspirations.
This is a remote position based anywhere in the United States.
Qualifications Bachelor's degree or equivalent experience.
Minimum of 5 years (8-10 years preferable) of complex relationship management related experience.
Minimum of 5 years working within the staffing industry and supporting large staffing clients History of collaborating with large staffing organizations to identify needs and implement solutions Intellectual horsepower, political savvy combined with problem solving and analytical skills.
Strong oral and written communication skills.
Strong customer service, organizational and project management skills.
Additional information All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is The Power of YOU and and it reflects what we believe.
See our DEI work in action! If you live in Colorado, Connecticut or New York City, please contact us at JobPostingInquiry@experian.
com for the salary range of this position (include the exact Job Title as it reads above in your email).
In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Additional Information Our compensation reflects the cost of labor across several U.
S.
geographic markets.
The base pay range for this position is listed above.
Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education.
This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.
For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact the list goes on.
See our DEI work in action! The power of YOU.
We are building a culture where everyone is comfortable bringing their whole self to work.
A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected! Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 World's Most Innovative Companies by Forbes Magazine.
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
We are recruiting for an Enterprise Staffing Relationship Manager for our Experian Employer Services business.
In this role, you will collaborate to maintain and expand business relationships, conduct and support retention, client satisfaction and development activities within an assigned account territory for Enterprise-level Staffing Industry clients for Experian's Employer Services.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$101K - $128K a year Estimated:
$101K - $128K a year 13 hours ago 13 hours ago 13 hours ago Company Description As the world of work evolves, human capital management must keep pace.
Employers have been seeking scalable, client-focused alternatives.
In response, Experian has brought together the industry's leading experts to offer the best of the best- a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation.
We are keeping the focus ad flexibility employers value in boutique providers and adding the resources and security of Experian.
Job Description Company Description Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 World's Most Innovative Companies by Forbes Magazine.
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
Job Description We are recruiting for an Enterprise Staffing Relationship Manager for our Experian Employer Services business.
In this role, you will collaborate to maintain and expand business relationships, conduct and support retention, client satisfaction and development activities within an assigned account territory for Enterprise-level Staffing Industry clients for Experian's Employer Services.
Responsibilities include:
Detailed business knowledge and experience in Experian Employer Services (Verifications, Unemployment, Employer Tax Services, WOTC, Onboarding, I9, Paperless Pay, W2 and ACA) Develop strong relationships with Enterprise-level staffing clients by researching and understanding business needs, responding to client requests, and acting as the liaison between the client and internal departments.
Support and participate with the account team on strategic account plans Support the renewal of existing business in coordination with the Client Development Executive.
Responsible for client retention activities and ongoing satisfaction.
Client advocate during implementation; marshals' resources to ensure client satisfaction Maintain contact with product and service users to enhance client relationships.
Gather data and insights regarding usage to demonstrate business impact and value; ensures usage at projected levels.
Takes lead and coordinates client briefings, quarterly business reviews and executive summaries Trusted advisor for data quality best practices and address gaps/opportunities Inform and educate clients on new and existing projects Create and refer leads to Client Development Executive Facilitate training as needed Committed to progressing development towards a Client Development Executive position CRM accountability We are looking for the best of the best to join a great team.
A top candidate will have had year over year success in a similar role and possess a high degree of intrinsic motivation to achieve, intellectual horsepower and emotional intelligence to navigate stakeholder commitment internally and externally.
Experian is a great workplace for top performers to achieve their career aspirations.
This is a remote position based anywhere in the United States.
Qualifications Bachelor's degree or equivalent experience.
Minimum of 5 years (8-10 years preferable) of complex relationship management related experience.
Minimum of 5 years working within the staffing industry and supporting large staffing clients History of collaborating with large staffing organizations to identify needs and implement solutions Intellectual horsepower, political savvy combined with problem solving and analytical skills.
Strong oral and written communication skills.
Strong customer service, organizational and project management skills.
Additional information All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is The Power of YOU and and it reflects what we believe.
See our DEI work in action! If you live in Colorado, Connecticut or New York City, please contact us at JobPostingInquiry@experian.
com for the salary range of this position (include the exact Job Title as it reads above in your email).
In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Additional Information Our compensation reflects the cost of labor across several U.
S.
geographic markets.
The base pay range for this position is listed above.
Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education.
This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.
For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact the list goes on.
See our DEI work in action! The power of YOU.
We are building a culture where everyone is comfortable bringing their whole self to work.
A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected! Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 World's Most Innovative Companies by Forbes Magazine.
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
We are recruiting for an Enterprise Staffing Relationship Manager for our Experian Employer Services business.
In this role, you will collaborate to maintain and expand business relationships, conduct and support retention, client satisfaction and development activities within an assigned account territory for Enterprise-level Staffing Industry clients for Experian's Employer Services.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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