Customer Service Representative
Olympic Wire & Equipment INC.
Olympic Wire & Equipment INC.
Costa Mesa, CA Costa Mesa, CA Full-time Full-time $25 - $30 an hour $25 - $30 an hour Customer Service Representative Job Title Customer Service Representative Position Type Full-Time Hourly, Non-exempt Monday - Friday, 8 a.
m.
to 5 p.
m.
(Five days per week) Supervisory Responsibility This position has no supervisory responsibilities.
Salary Range $25.
00/ hour - $30.
00 / hour Reports to Customer Service Supervisor Desired Start Date ASAP Olympic Wire and Equipment, Inc.
www.
BalerPartsOnLine.
com www.
OlympicEquipment.
com Olympic supplies equipment solutions to save the environment and prevent waste going to our landfills.
We are the largest in our industry on the West Coast working with Government municipalities, private industry and large manufacturing.
Customers like Amazon, International Paper, Waste Management, Walmart, etc Job Description We are searching for a dedicated and passionate Customer Service representative who is ready to join a company that is currently building strong momentum and growth.
As a Customer Service Representative, you will be responsible for the overall scheduling of Olympic's Service Department as well as assisting the Service Manager and Division Service Manager.
It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense, and opportunities abound.
Essential Responsibilities - Generate Service quotes in conjunction with field technicians, vendors and management, in our Quick Books accounting program.
- Generate estimates , sales orders, and packing slips on QuickBooks for part orders.
- Follow up with manufacturers with order information, such as but not limited pending quotes, tracking, shipment dates, return authorization forms and processes.
- Assist in the everyday task with incoming calls and service arrangements.
- Communicate directly with our customers regarding our technician's schedule and resolve or direct any problems to proper departments such as Accounting, Service, Sales and Management.
- Manage inventory of parts to proper quantity.
- Process in - house orders by creating work order, generating sales order and shipping labels, scheduling pick ups and arranging will call.
- Match packing lists to invoices and submit to accounting.
- Generate estimates for parts.
- Answer and direct phone calls Minimum Qualifications - Proficiency with Microsoft Office -Excellent oral, written communication, interpersonal, and persuasive skills - Ability to multi-task and meet deadlines given Desired Qualifications - 1-2 years of Customer Service experience - Strong Organizational Skills - Quick Book Knowledge a plus Work Remotely No Job Type:
Full-time Pay:
$25.
00 - $30.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Education:
Associate (Preferred)
Experience:
Customer Service:
2 years (Preferred) Work Location:
In person Essential Responsibilities - Generate Service quotes in conjunction with field technicians, vendors and management, in our Quick Books accounting program.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Olympic Wire & Equipment INC.
Costa Mesa, CA Costa Mesa, CA Full-time Full-time $25 - $30 an hour $25 - $30 an hour Customer Service Representative Job Title Customer Service Representative Position Type Full-Time Hourly, Non-exempt Monday - Friday, 8 a.
m.
to 5 p.
m.
(Five days per week) Supervisory Responsibility This position has no supervisory responsibilities.
Salary Range $25.
00/ hour - $30.
00 / hour Reports to Customer Service Supervisor Desired Start Date ASAP Olympic Wire and Equipment, Inc.
www.
BalerPartsOnLine.
com www.
OlympicEquipment.
com Olympic supplies equipment solutions to save the environment and prevent waste going to our landfills.
We are the largest in our industry on the West Coast working with Government municipalities, private industry and large manufacturing.
Customers like Amazon, International Paper, Waste Management, Walmart, etc Job Description We are searching for a dedicated and passionate Customer Service representative who is ready to join a company that is currently building strong momentum and growth.
As a Customer Service Representative, you will be responsible for the overall scheduling of Olympic's Service Department as well as assisting the Service Manager and Division Service Manager.
It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense, and opportunities abound.
Essential Responsibilities - Generate Service quotes in conjunction with field technicians, vendors and management, in our Quick Books accounting program.
- Generate estimates , sales orders, and packing slips on QuickBooks for part orders.
- Follow up with manufacturers with order information, such as but not limited pending quotes, tracking, shipment dates, return authorization forms and processes.
- Assist in the everyday task with incoming calls and service arrangements.
- Communicate directly with our customers regarding our technician's schedule and resolve or direct any problems to proper departments such as Accounting, Service, Sales and Management.
- Manage inventory of parts to proper quantity.
- Process in - house orders by creating work order, generating sales order and shipping labels, scheduling pick ups and arranging will call.
- Match packing lists to invoices and submit to accounting.
- Generate estimates for parts.
- Answer and direct phone calls Minimum Qualifications - Proficiency with Microsoft Office -Excellent oral, written communication, interpersonal, and persuasive skills - Ability to multi-task and meet deadlines given Desired Qualifications - 1-2 years of Customer Service experience - Strong Organizational Skills - Quick Book Knowledge a plus Work Remotely No Job Type:
Full-time Pay:
$25.
00 - $30.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Education:
Associate (Preferred)
Experience:
Customer Service:
2 years (Preferred) Work Location:
In person Essential Responsibilities - Generate Service quotes in conjunction with field technicians, vendors and management, in our Quick Books accounting program.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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