MEMBER SERVICES REPRESENTATIVE - HOAG CLINIC ENGAGEMENT SERVICE
4.
1 Costa Mesa, CA Costa Mesa, CA $19.
08 - $29.
32 an hour $19.
08 - $29.
32 an hour 3 days ago 3 days ago 3 days ago Salary Range:
$19.
0800 - $29.
3200 /hour.
Actual compensation may vary based on geographic location, work experience, skill level, and education.
Job
Summary:
The Customer Service Specialist serves our patients, members, and providers.
Responsible for answering phone calls and scheduling patient appointments.
Triages phone calls as necessary.
May conduct patient/member pre-certification to ensure coverage for appointments and medical care.
With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
For Hoag Clinic:
Member Advocate I For Revenue Cycle:
CPS Specialist Education and
Experience:
High School Diploma or equivalent 1-3 years of customer service experience License Required:
N/A License Preferred:
N/A Certifications Required:
N/A Certifications Preferred:
N/A About Hoag Hoag is a nonprofit, regional healthcare delivery system in Orange County, California.
Delivering world-class, comprehensive, personalized care, Hoag consists of 1,800 top physicians, 15 urgent care facilities, 10 health and wellness centers, and two award-winning hospitals.
Hoag offers a comprehensive blend of health care services that includes seven institutes providing specialized services in the following areas:
cancer, digestive health, heart and vascular, neurosciences, spine, women's health, and orthopedics through Hoag's affiliate, Hoag Orthopedic Institute, which consists of an orthopedic hospital and four ambulatory surgical centers.
Hoag is the highest-ranked hospital in Orange County by U.
S.
News & World Report and the only OC hospital ranked in the Top 10 in California, as well as a designated Magnet hospital by the American Nurses Credentialing Center (ANCC).
For more information about Hoag careers, visit careers.
hoag.
org.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Costa Mesa, CA Costa Mesa, CA $19.
08 - $29.
32 an hour $19.
08 - $29.
32 an hour 3 days ago 3 days ago 3 days ago Salary Range:
$19.
0800 - $29.
3200 /hour.
Actual compensation may vary based on geographic location, work experience, skill level, and education.
Job
Summary:
The Customer Service Specialist serves our patients, members, and providers.
Responsible for answering phone calls and scheduling patient appointments.
Triages phone calls as necessary.
May conduct patient/member pre-certification to ensure coverage for appointments and medical care.
With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
For Hoag Clinic:
Member Advocate I For Revenue Cycle:
CPS Specialist Education and
Experience:
High School Diploma or equivalent 1-3 years of customer service experience License Required:
N/A License Preferred:
N/A Certifications Required:
N/A Certifications Preferred:
N/A About Hoag Hoag is a nonprofit, regional healthcare delivery system in Orange County, California.
Delivering world-class, comprehensive, personalized care, Hoag consists of 1,800 top physicians, 15 urgent care facilities, 10 health and wellness centers, and two award-winning hospitals.
Hoag offers a comprehensive blend of health care services that includes seven institutes providing specialized services in the following areas:
cancer, digestive health, heart and vascular, neurosciences, spine, women's health, and orthopedics through Hoag's affiliate, Hoag Orthopedic Institute, which consists of an orthopedic hospital and four ambulatory surgical centers.
Hoag is the highest-ranked hospital in Orange County by U.
S.
News & World Report and the only OC hospital ranked in the Top 10 in California, as well as a designated Magnet hospital by the American Nurses Credentialing Center (ANCC).
For more information about Hoag careers, visit careers.
hoag.
org.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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