Small Business Banking Operations and Governance Manager
Welcome!We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so specialMake your next career choice a confident one.Qualifications
Qualifications:
Bachelor's Degree from accredited university OR 4 years of relevant experience5 years Retail Banking Operations OR Risk Compliance experience5 years Small Business or Business Banking Operations OR Risk ComplianceJob DescriptionAs the National Small Business Banking Operations and Risk Support Manager, you will play a crucial role in overseeing and managing the division's operational and governance framework while effectively managing risk and compliance processes for the group, reporting to the EVP, National Director of Small Business BankingThis role will lead the efforts to create new policies and procedures related to the newly formed Small Business Banking group and will also lead efforts to centralize and integrate the various policies and procedures that are related to Small Business banking products and services that reside in other areas of the bankThis leader will serve as a single point of contact for various governance, operations, compliance, and regulatory support initiatives representing Small Business Banking and will ensure the Small Business Banking organization is fully connected to the various operational and risk areas of the bankThis role will serve as a key stakeholder within the risk and operations area of the bank, partnering with the Retail Bank Market Operations Director, the Retail Bank Risk Assessment Director, and the various Business Unit Compliance Leaders.Essential Duties/ResponsibilitiesGovernance Oversight:
Develop, implement, and maintain robust governance policies and procedures to ensure compliance with regulatory requirements and internal standards relating specifically to Small Business Banking, and ensuring an inventory of these policies and procedures are centralized and integrated within the Small Business Banking line of business.Monitor and evaluate existing governance structures that pertain to Small Business Banking, identifying areas for improvement and implementing necessary changes.Ensure adherence to risk management protocols and procedures, mitigating potential risks associated with Small Business Banking operations.Operations Management:
Partner with the Small Business Banking Regional Leadership and Retail Banking Market Operations Leadership to support the overall operations of the Small Business Banking department and serve as a single point of contact for all operational strategic initiatives related to Small Business Banking.Streamline operational workflows and procedures to enhance efficiency and optimize resource utilization.Collaborate with cross-functional teams to implement process improvements and technological solutions aimed at enhancing operational effectiveness.Risk and Compliance:
Partner with the Retail Bank Business Unit Compliance and Retail Bank Risk Assessment teams to assess, test, and monitor compliance with regulatory requirements, internal policies, and industry best practices.Partner with Small Business Banking Regional Leadership teams and Retail Bank BusinessUnit Compliance teams to monitor and ensure adherence to sales practices framework.Coordinate with compliance officers and legal counsel to address regulatory issues and ensure adherence to relevant laws and regulations.Serve as single point of contact when developing and delivering training programs to educate staff on compliance standards and operational procedures.Stakeholder Engagement:
Serve as the single point of contact for internal stakeholders, providing guidance and support on governance and operational matters related to Small Business Banking.Foster strong relationships with external partners, regulatory agencies, and industry associations to stay abreast of emerging trends and regulatory developments.Reporting and Analysis:
Partner with the Retail Bank Business Unit Compliance and Retail Bank Business Insights and Reporting teams to support and review regular applicable reporting on key performance metrics, operational trends, and compliance issues.Support efforts to conduct data analysis and trend forecasting to identify areas of improvement and inform strategic decision-making processes.Work Hours8:
00am - 5:
00pm Monday - FridayWorkBest Job CategoryCategory C - Days in the office will either be designated days or will vary week to week from 2-5 daysSalary RangeFor candidates hired in the state of California, Colorado, Washington, New York the expected salary/On-Target Earnings (OTE) range for the role is currently:
California - $113,850 - $212,750 AnnuallySalary Range(s) is subject to changeComerica Bank takes several factors into account when determining individual starting payThese include but are not limited to position, grade level, location/metropolitan area, skillset, and peer compensationComerica Bank considers the employer's work location to determine the pay range.Work Location(s)Comerica Bank Tower, 14 Mile-FarmingtonAbout ComericaWe know our employees are critical to our overall success and we are dedicated to investing in their futureOne of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their familyTotal Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the futureYour salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitiveWe are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programsYou and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expensesWe also have a variety of time off programs for things like vacation, sick time, disability, and parental leaveEligibility for some programs varies based on employment status and tenure.Upon offer, Comerica conducts a comprehensive background and fingerprint check.NMLS certification requirement:
where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.Comerica Incorporated (NYSE:
CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth ManagementComerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successfulIn addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity. Recommended Skills Analysis Forecasting Data Analysis Auditing Asset Management Business Process Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Qualifications:
Bachelor's Degree from accredited university OR 4 years of relevant experience5 years Retail Banking Operations OR Risk Compliance experience5 years Small Business or Business Banking Operations OR Risk ComplianceJob DescriptionAs the National Small Business Banking Operations and Risk Support Manager, you will play a crucial role in overseeing and managing the division's operational and governance framework while effectively managing risk and compliance processes for the group, reporting to the EVP, National Director of Small Business BankingThis role will lead the efforts to create new policies and procedures related to the newly formed Small Business Banking group and will also lead efforts to centralize and integrate the various policies and procedures that are related to Small Business banking products and services that reside in other areas of the bankThis leader will serve as a single point of contact for various governance, operations, compliance, and regulatory support initiatives representing Small Business Banking and will ensure the Small Business Banking organization is fully connected to the various operational and risk areas of the bankThis role will serve as a key stakeholder within the risk and operations area of the bank, partnering with the Retail Bank Market Operations Director, the Retail Bank Risk Assessment Director, and the various Business Unit Compliance Leaders.Essential Duties/ResponsibilitiesGovernance Oversight:
Develop, implement, and maintain robust governance policies and procedures to ensure compliance with regulatory requirements and internal standards relating specifically to Small Business Banking, and ensuring an inventory of these policies and procedures are centralized and integrated within the Small Business Banking line of business.Monitor and evaluate existing governance structures that pertain to Small Business Banking, identifying areas for improvement and implementing necessary changes.Ensure adherence to risk management protocols and procedures, mitigating potential risks associated with Small Business Banking operations.Operations Management:
Partner with the Small Business Banking Regional Leadership and Retail Banking Market Operations Leadership to support the overall operations of the Small Business Banking department and serve as a single point of contact for all operational strategic initiatives related to Small Business Banking.Streamline operational workflows and procedures to enhance efficiency and optimize resource utilization.Collaborate with cross-functional teams to implement process improvements and technological solutions aimed at enhancing operational effectiveness.Risk and Compliance:
Partner with the Retail Bank Business Unit Compliance and Retail Bank Risk Assessment teams to assess, test, and monitor compliance with regulatory requirements, internal policies, and industry best practices.Partner with Small Business Banking Regional Leadership teams and Retail Bank BusinessUnit Compliance teams to monitor and ensure adherence to sales practices framework.Coordinate with compliance officers and legal counsel to address regulatory issues and ensure adherence to relevant laws and regulations.Serve as single point of contact when developing and delivering training programs to educate staff on compliance standards and operational procedures.Stakeholder Engagement:
Serve as the single point of contact for internal stakeholders, providing guidance and support on governance and operational matters related to Small Business Banking.Foster strong relationships with external partners, regulatory agencies, and industry associations to stay abreast of emerging trends and regulatory developments.Reporting and Analysis:
Partner with the Retail Bank Business Unit Compliance and Retail Bank Business Insights and Reporting teams to support and review regular applicable reporting on key performance metrics, operational trends, and compliance issues.Support efforts to conduct data analysis and trend forecasting to identify areas of improvement and inform strategic decision-making processes.Work Hours8:
00am - 5:
00pm Monday - FridayWorkBest Job CategoryCategory C - Days in the office will either be designated days or will vary week to week from 2-5 daysSalary RangeFor candidates hired in the state of California, Colorado, Washington, New York the expected salary/On-Target Earnings (OTE) range for the role is currently:
California - $113,850 - $212,750 AnnuallySalary Range(s) is subject to changeComerica Bank takes several factors into account when determining individual starting payThese include but are not limited to position, grade level, location/metropolitan area, skillset, and peer compensationComerica Bank considers the employer's work location to determine the pay range.Work Location(s)Comerica Bank Tower, 14 Mile-FarmingtonAbout ComericaWe know our employees are critical to our overall success and we are dedicated to investing in their futureOne of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their familyTotal Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the futureYour salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitiveWe are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programsYou and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expensesWe also have a variety of time off programs for things like vacation, sick time, disability, and parental leaveEligibility for some programs varies based on employment status and tenure.Upon offer, Comerica conducts a comprehensive background and fingerprint check.NMLS certification requirement:
where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.Comerica Incorporated (NYSE:
CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth ManagementComerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successfulIn addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity. Recommended Skills Analysis Forecasting Data Analysis Auditing Asset Management Business Process Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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