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Prolog Administrator

Company Name:
Mattson Resources
The Prolog Support
position
reports to the Prolog Support
manager
. The duties include supporting the suite of Prolog Modules and Forms, providing ad-hoc trouble-shooting, "over the shoulder" reviews and assistance for Prolog end-users, attending Prolog customer care meetings and proactively completing Prolog trouble
tickets
.
The Prolog Support position will undertake the following duties and responsibilities.
o Providing end-user support for the suite of Prolog Modules and Forms, including customization of screens, processes and reports, as required, to satisfy the end-user requirements.
o Providing end-user training and "over the shoulder" reviews to ensure that the Prolog software is being used effectively and efficiently; and the data is being entered thoroughly and correctly.
o Help enforce Program and Project Procedures through the correct entry, reporting and interpretation of Prolog data.
o Providing ad-hoc technical and trouble-shooting support for the Prolog Modules and Forms; and acting as a "first-responder" to end-user trouble tickets.
o Implementing a trouble-ticket tracking and prioritization process whereby the trouble calls are categorized and reported; and then "fine-tuning" the training to address the noted problem areas.
o Coordinating with the IT Group to monitor the
computer
assets and their usage, assist with software and hardware upgrades, as required, provide network trouble-shooting and tuning assistance, as required.
o Help integrate the Prolog data with the Primavera Scheduling and MC2 Estimating data to produce integrated Scope, Schedule and Budget reports, as required.
o Demonstrated proficiency with Prolog Management Software, Microsoft Office suite, Crystal Report Writer, the Adobe Acrobat software.
o Experience using integrated software platforms, such as Prolog and Primavera, on a large-scale, multi-million dollar construction project highly desirable.
o MS Office Suite, including Excel and Access, is required.
o Demonstrated experience with a graphics package is required.
o Demonstrated experience with Adobe Acrobat PDF is required.
o Prolog Management System or other large-scale, integrated project management solution is highly desirable.
o Experience with Crystal Reports is highly desirable.
o Experience with Primavera Scheduling software and/or MC2 Estimating software is desirable.
o Demonstrated experience supporting multi-user platform in a networked environment.
o Two- to five-years directly supporting large-scale project management software.
o Experience in a public-sector Program Management / Construction Management office environment is highly desirable.

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